Natural Products Disclaimer

Rudraksha, gemstones, Shankh, Spatik, other natural stones, wood, seeds, and handmade items are natural or hand-finished products. As such, every individual piece is unique, and you should expect natural variation in size, shape, colour, texture, surface markings, and inclusions between the item you receive and both (a) the photograph shown, and (b) other units of the “same” product.

Representative photographs vs. exact item photographs. Unless a listing is explicitly marked as showing “the exact item you will receive,” product photographs are representative of the type/category of Product, not a photograph of your specific unit. Where we do show the exact item (e.g., for a unique, higher-value piece), the listing will say so clearly.

None of the natural variation described above is a defect, and is not covered by our Returns Policy’s defective-goods provisions (though it also does not affect any authenticity guarantee, which concerns whether the material is genuine, not its individual natural appearance).